Renewals arrive every day, each one needing licences counted, usage checked and a quote built. The agent does the counting and drafting, so account managers spend their time on customers, not spreadsheets.
Linbetta can help you implement this(A) The problem
Renewal teams lose hours reconciling what a customer owns against what they use, then building the quote by hand. Deadlines slip, right-sizing gets missed and margin leaks.
(B) How the agent works
The agent prepares. A person decides. Nothing important happens without your team.
- Agent
Agent picks up upcoming renewals from your CRM and distributor portals
- Agent
Agent reconciles licences owned against licences in use for each customer
- Agent
Agent drafts the renewal quote with right-sizing and upgrade options
- A person decides
An account manager reviews and approves the quote
- Agent
Agent sends it, chases the customer and raises the order
(C) What it could save
1,500 renewals a month, 30 minutes saved on each, frees about 750 hours a month.
That is about £22,500 a month, or £270,000 a year, at £30 an hour. Try your own numbers:
Illustrative figures. We agree real ones with you at the start, based on your own volumes.
(D) Licence Renewals Agent questions
What does the Licence Renewals Agent do?
Prepares every software renewal, true-up and quote before the deadline. Renewals arrive every day, each one needing licences counted, usage checked and a quote built. The agent does the counting and drafting, so account managers spend their time on customers, not spreadsheets.
How does the Licence Renewals Agent work?
It follows five steps: 1. Agent picks up upcoming renewals from your CRM and distributor portals 2. Agent reconciles licences owned against licences in use for each customer 3. Agent drafts the renewal quote with right-sizing and upgrade options 4. An account manager reviews and approves the quote 5. Agent sends it, chases the customer and raises the order An account manager reviews and approves the quote is the step where a person decides.
Does the Licence Renewals Agent replace staff?
No. The agent handles the checking, matching and chasing (agent picks up upcoming renewals from your crm and distributor portals, for example), and a person makes the decision at the key step: an account manager reviews and approves the quote. Your team spends less time on admin and more on the cases that need judgement.
How much could the Licence Renewals Agent save?
As an illustration, 1,500 renewals a month with 30 minutes saved on each frees about 750 hours a month, worth about £22,500 a month or £270,000 a year at £30 an hour. Real figures are agreed with you at the start.
Which systems does it connect to?
It connects to the systems you already use, typically CRM, Distributor portals, Microsoft 365, Quoting tools. Linbetta builds it with a specialist Microsoft build team.
How do we get started?
Book a free 30 minute discovery call on linbetta.com. We then run a short proof of concept on one process, with success measures agreed up front, before rolling out.
(E) Next step
Linbetta can help you implement this.
Book a 30 minute call. We will walk through how the licence renewals agent would work with your systems and agree a short proof of concept.